Ticket system callbacks

The following ticket system callbacks are available:

Support agent response

With the support agent response callback, you will receive the following form values:

With the ticket closed callback, you will receive the following form values:

Parameter	Value	Type
`callback_type`	`ticket`	string
`ticket_id`	`<6-digit number>`	integer
`support_reply`	`Ticket status changed to Closed at <date>,<time> <br><br> Please do reply to this ticket if you have any further queries and we will happily assist.`	string
`ticket_status`	`C`	string